The-buckyballs is a magnet balls specialist established since 2011. Over the years the company has developed the capability and expertise in supplying best quality and variety Color buckyballs toy.
Got a question about an online order?
We're honored that you're here.Your trust is sacred to us.We understand that the information you provide to us is meant only for us to better serve you in our selling, marketing, and delivering Buckyballs. We promise to protect this information and to keep it out of the wrong hands. That means we won't share your information with anyone else. We don't like people messing with our personal information, and we're not going to let that happen to you.
Track Your Order
All order will be track in 72 hours ,we will send a email to you after we delivered the product.
100% money back guarantee or exchange the same class of the products. Full refund will be issued upon receipt of the Defective Item. Please be advised that shipping and handling cost are not refunded. Buyers must be returned the defective Batteries within 30 days from the date when product received. Refund or Replacement will be sent after we received your returning item. Any missing parts/damages must contact us within 7 days after you have received the item.
In all cases, buyer pay shipping at their own cost to return products for exchange or refund.
We WON’T resend any bounce back order due to incorrect shipping address.
We are glad to leave the positive feedback for you and hope you will do the same to us. If you are not satisfied with our item,please contact us before leaving negative feedback and give us an opportunity to resolve the problem.Our after sale support will help you resolve your problems as quickly as we can.Please trust every customer is important to us!!
We will send the items to you by China post airmail ,and also provide international Expressed delivery such as EMS, DHL and UPS,extra shipping fee is needed.(will charge extra 20$ for deliver)
Normally ,Your order will be shipped within 1-3 business days after payment is cleared. We don't ship on weekend or public holidays.The shipping time may vary,depends on receiver's location
To US,UK,AU,FR,DE: 15-18 Business Days
To other countries: 20 Business Days
Please note that the order during Feb 9-Feb 18, 2021 will be shipped out from Feb 18 -Feb 21 due to our system upgrade.
Office address :hualin road 303 1-503 fuzhou city ,fujian provine ,China
Office phone :+8688280680