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Post by Tommy At Feb 11th, 2017 04:22
where do i put my payment
Replied by cs At Feb 21st, 2017 04:16
Dear customer,
Thanks for your message.
You can order in our website:the-buckyballs.com
Then we will arrange it for you.
If we can be further service, please feel free to contact us.
Regards,
May
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Post by liong At Feb 11th, 2017 03:59
may i know how long does it take to deliver to malaysia ,sabah,sandakan
Replied by cs At Feb 21st, 2017 03:40
Dear customer,
Thanks for your message.
The shipping time will be 20-25 working days.
If we can be of further service, please feel free to contact us.
Regards,
May
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Post by Robert At Feb 4th, 2017 14:15
I have recently purchased a 216 pack of YOU FULL SIZED buckyballs, but I recieved mini buckyballs. I dont really like the smaller size, so could I please get a replacement.
Replied by cs At Feb 5th, 2017 20:05
Dear customer,
Thanks for your feedback.
Could you kindly tell us your order number? We will check it and get back to you.
Thanks for your cooperation.
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Post by M. Tumminaro At Jan 4th, 2017 13:32
I placed my order (# 39012) last month (12-17-16), and the tracking information I received still says "pre-shipment". Has my order been shipped yet, and if so, when can I expect it to arrive. Thanks.
Replied by cs At Jan 4th, 2017 20:21
Dear customer, thanks for your message.
After checking, we have shipped out your item on December 17, and currently it's in transit to the US. Please kindly wait a few days for the updates. It will take 15-20 days to deliver recently. If you have further question, please feel free to inform us. Thanks.
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Post by Aabru Chaudri At Dec 19th, 2016 08:20
What tin does it come in? Plastic or metal or any other material?
Replied by cs At Dec 19th, 2016 21:37
Dear customer, thanks for your comment. They will come in metal box. If you have further question, please feel free to inform us. Thanks.
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Post by Monique At Aug 15th, 2016 03:26
How long does it take to ship to Australia with E-parcel? because we already ordered and we want to find out how long it will take.
Replied by cs At Aug 16th, 2016 01:52
Dear customer, thanks for your feedback.
We are sorry that it can't shipped by E-parcel currently.
We will ship to you by our standard shipping "Singapore Post", it will take 15-20 days to arrive.
If you have any question, please feel free to contact us.
Thanks.
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Post by Noah At Jun 12th, 2016 20:18
Are you a legit company because I found many fake websites out their and no information on rather this is a scam or not.
Replied by cs At Jun 13th, 2016 03:08
Dear customer, thanks for your message. We are a magnet balls specialist established since 2011, and has developed the capability and expertise in supplying best quality and variety Color buckyballs toy for many years. All order will be track in 72 hours ,we will send a email to you after we delivered the product. If you have further question, please feel free to contact us.
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Post by Matthew At May 30th, 2016 16:39
This is one of the the best toys I have ever seen in my life!!!????????????
I am very satisfied with your product. One suggestion though: if you can, please make the paint on the buckyballs a little but more resilient. I also have a product idea Bucky octahedron.
Replied by cs At May 30th, 2016 21:51
Dear customer,thanks for your feedback.
We are glad to hear that you love our buckyballs product.
We are sorry that we can't make as you request currently, but we will save you suggestion.
If you have further question,please feel free to contact us.
Have a nice day!
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Post by Adriana At May 12th, 2016 00:10
Hey
Replied by cs At May 12th, 2016 21:16
Dear customer,thanks for your message.
May i know what can we do for you?
Please leave your question here or send email to us, we will get back to you asap.
Have a nice day!
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Post by Max At May 11th, 2016 19:13
Are these allowed in america? I ask because i heard they were banned. Is this true?
Replied by cs At May 11th, 2016 21:04
Dear customer,thanks for your message.
It's based on your country law.
If you have further question,please feel free to contact us.
Have a nice day!
