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About US

 

The-buckyballs is a magnet balls specialist established since 2011. Over the years the company has developed the capability and expertise in supplying best quality and variety Color buckyballs toy.

 

Contact us

 

Got a question about an online order?

Email: newbuckyballs@gmail.com

 

Privacy

 

We're honored that you're here.Your trust is sacred to us.We understand that the information you provide to us is meant only for us to better serve you in our selling, marketing, and delivering Buckyballs. We promise to protect this information and to keep it out of the wrong hands. That means we won't share your information with anyone else. We don't like people messing with our personal information, and we're not going to let that happen to you.

You may have heard of the term "cookies". Cookies are routinely used by most, if not all, E- commerce merchants, including us. A cookie is a piece of data stored on a user's hard drive through the Web browser program containing information about the user which enables us to track and personalize the site to enhance your experience. If you have any questions about our use of cookies, please contact us at newbuckyballs@gmail.com

 

Track Your Order

 

All order will be track in 72 hours ,we will send a email to you after we delivered the product.

 

Return:

 

100% money back guarantee or exchange the same class of the products. Full refund will be issued upon receipt of the Defective Item. Please be advised that shipping and handling cost are not refunded. Buyers must be returned the defective Batteries within 30 days from the date when product received. Refund or Replacement will be sent after we received your returning item. Any missing parts/damages must contact us within 7 days after you have received the item.

In all cases, buyer pay shipping at their own cost to return products for exchange or refund.

We WON’T resend any bounce back order due to incorrect shipping address.

 

 

Feedback:

 

We are glad to leave the positive feedback for you and hope you will do the same to us. If you are not satisfied with our item,please contact us before leaving negative feedback and give us an opportunity to resolve the problem.Our after sale support will help you resolve your problems as quickly as we can.Please trust every customer is important to us!!

 

Shipment

 

We will send the items to you by China post airmail ,and also provide international Expressed delivery such as EMS, DHL and UPS,extra shipping fee is needed.(will charge extra 20$ for deliver)

Normally ,Your order will be shipped within 1-3 business days after payment is cleared. We don't ship on weekend or public holidays.The shipping time may vary,depends on receiver's location

Deliver time:

Countries

Shipment Carrier

Delivery Time

Contact Us

United States

EUB/USPS

10-15 Days

>20 Days

Europe Countries

China Post

20-30 Days

>30 Days

Others Countries

China Post

30-40 Days

>40 Days

Malaysia

Saudi Arabia

Vietnam

South Africa

 

 

China Post

 

 

 

50-60 Days

 

 

>60 Days

Countries

Shipment Carrier

Special

Contact Us

Australia

United Kingdom

France

 

China Post

 

 Unable to track after package enter Your Country

 

>60 Days

Italy

Brazil

Russia

 

China Post

 

Unstable delivery time Cuz strict customs

 

>60 Days

Office address :hualin road 303 1-503 fuzhou city ,fujian provine ,China

Office phone :+8688280680