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Post by Asia At Apr 29th, 2013 20:28
Can I get my tracking info?
Replied by administrator At May 1st, 2013 19:51
Hello, the tracking number of your parcel is LN063832124CN. Any further question please feel freely to contact us again. Thanks !!
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Post by Dianne Ayala At Apr 29th, 2013 13:57
Just received bucky ball order, quality of product is below poor. Color is faded on both green and orange bucky balls, orange even feels old and corroded.
All I would like is my money back
Replied by administrator At May 2nd, 2013 04:38
Dear Dianne, thanks for support. We're sorry for the trouble of your buckyballs. Can you mind takes some photoes to show the problem to newbuckyballs@gmail.com ? Please don't worry ,after confirmation we will offer full money back to you.Thanks !!
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Post by iman At Apr 26th, 2013 04:57
i would just like to state that i have recived my bucky ball for less than a week and already the colour coating is coming off! I thought i was guaranteed execelent quality products but indeed not! from the looks of it im greatly dissapointed. This questions if i should order again from the bucky balls club.
Replied by administrator At Apr 26th, 2013 21:52
Dear Iman, We're so sorry for the inconvenience. Can you mind contact our customer service(Email: newbuckyballs@gmail.com. Or call Us: +13233005660. Or contact our online chat: http://ls.ebox365.com/chat.php?acid=b74d8) with detail problem? Please don't worry ,we will help you solve all issues with you. Look forward to get your early contact. Thanks !!
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Post by Jane Morgan At Apr 24th, 2013 06:48
These look really good, IF you can get what you pay for. I ordered 5mm cubes and was sent balls. They offered to replace them if I organised return postagem, which I was disinclined to do and accepted an offer to receive the cubes for $10 more than I had already paid. I have now received 4mm cubes, therefore $1 discount for paying for the balkls which I did not want. These people are hopeless and dishonest,.
Replied by administrator At Apr 24th, 2013 20:23
Dear Jane, we are so sorry for the trouble and bring so much inconvenience. I checked your order and sorry for mistake again. We'll send one 5mm gold square cube to you again. And the wrong 4mm gold cube as compensate free to you. Our apologize for the mistake. Please offer us an chance to help you solve this problem. Our customer service will contact you for related detail. Thanks for supporting :)
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Post by Brian At Apr 23rd, 2013 22:46
<3
Replied by administrator At Apr 24th, 2013 03:57
Thanks for supporting :) Any problem please feel freely to contact us again. Thank you!
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Post by skylar o At Apr 23rd, 2013 19:43
i just gor my buckyballs today but I lost one of them they are 5mm and I was wondering if yall had a replacement pack or an extra one
Replied by administrator At Apr 23rd, 2013 19:59
Hello, thanks for supporting. We're like free balls to raplace for you. Detail information please contact newbuckyballs@gmail.com. Thanks !!
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Post by steve At Apr 22nd, 2013 12:14
Could you please let me know what my tracking number is. Thanks!
Replied by administrator At Apr 22nd, 2013 20:01
Hello, the tracking number of your parcel is LN062956140CN. Thanks !!
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Post by Iman At Apr 22nd, 2013 11:48
I would like to check if my buckyballs have arrived to Dubai
Replied by administrator At Apr 22nd, 2013 20:01
Dear Iman, Thanks for support. Can you mind offer your transaction number to me to check for you ? Thanks !!
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Post by Ewa At Apr 21st, 2013 13:28
Could you tell me what is my tracking number?
Replied by administrator At Apr 22nd, 2013 02:25
Hello ,thanks for supporting. The tracking number is 7389368641. DHL shipping carrier. You can track online tomorrow. Thank you!!
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Post by Jameel At Apr 18th, 2013 04:08
Could please check my tracking # LN060867756CN
?
I checked many times by china post web and SA post site but I could not find any information about it
Replied by administrator At Apr 18th, 2013 20:10
Hello, thanks for patiently waiting. The parcel is delivered. Please track at www.usps.com. Thanks !!
