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Post by eric At Mar 10th, 2014 14:10
Hello, do you send your products to Germany too and where do you actually send from? I were going to buy one product, but then this question came up.
Replied by liz At Mar 26th, 2014 01:54
Hello .
Sorry reply you later ,
Yes our product sent to Germany ,
And we are in china .
The items will sent to you from china .
If there are any problem you could contact with me .
Anna
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Post by gary At Mar 4th, 2014 18:00
Hello, we placed an order on two 216x5mm buckyballs and we have not received an e-mail with our order information, nor have we received the buckyballs themselves. Please inform us whether our order went through, or not, and if you did, approximately how much longer it will be until it arrives. Thank-you!
Replied by liz At Mar 5th, 2014 19:54
Dear
This is the newest logistics information :
2014-02-27 15:13, SGSINS,Switzerland, International item mailed in originating country 4000
2014-02-27 15:13, SGSINS,Switzerland, International item processed in originating country 4100
2014-02-27 15:13, SGSINS,Switzerland, International item has left originating country and is en route to Canada 4202
It have been sent out ,
And ususally it need 30 days could get in your country , If there are any problem .
Pls contact with me .
Anna
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Post by Roberta At Feb 20th, 2014 00:43
My 3rd order has been received 10 days after placing it. (NY, USA). Just like my first 2 orders! Great prices, quick shipping, great product. Thank you again!
Replied by liz At Feb 21st, 2014 21:38
Good news , Thanks for your support .
Anna
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Post by Roger At Feb 17th, 2014 22:31
I left feedback on December 22nd about my order, and you replied on January 12 that it has shipped. However, I have not received it. I also left a message on your Live Help that was not answered.
My order numebr is#24371. It is now almost 3 months and I have not received anything.
Replied by liz At Feb 21st, 2014 21:37
Hello .
According the newest logistics information show :
2013-12-17 00:24, ???? 5000, ?????
They have been delivery .
May I trouble you contact with post office ,
If there are any problem .
Pls contact with me ,
Anna
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Post by Roberta At Feb 9th, 2014 18:13
GREAT PRICES! QUICK SHIPPING! Just placed my 3rd order. Thank you!
Replied by liz At Feb 21st, 2014 21:35
Thanks for your support .
Waiting for your new order
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Post by Louis At Dec 27th, 2013 21:41
Has my order shipped yet? If it has, what is the tracking number? Thanks
Replied by administrator At Jan 12th, 2014 20:16
Hello, I think you have got the parcel. Thank you for patiently waiting and hope to service you again. Thanks :)
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Post by Zachary Tolentino At Dec 26th, 2013 22:42
do u guys have discounts for the magnets?
Replied by administrator At Jan 12th, 2014 20:14
Hello, thanks for concerning to our site. The price in our shop is really lower than other. So can not offer any discount unless you buy more. Thank you !
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Post by Roger At Dec 22nd, 2013 23:07
Hi,
I placed order #24371 on 3/12/13.
Can you give please tell me an expected deliver date?
Thanks
Replied by administrator At Jan 12th, 2014 20:13
Hello, thanks for patiently waiting. The parcel was delivered and please feel free to contact us with any problems. Thank you!
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Post by Arunan At Dec 20th, 2013 12:00
Hi I placed an order a week ago. Order # 24900. I used the tracking number provided in the email however everytime i try to track it says this tracking number has not been recieved by china post. Where is my order?
Replied by administrator At Jan 12th, 2014 20:11
Hello, sorry for trouble and thanks for patiently waiting. I found that the parcel have been delivered. Any further question please feel free to contact me again. Thanks :)
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Post by Christine Carpenter At Dec 19th, 2013 15:39
Dear Sir/Madam
I was wondering if the bucky balls that I ordered would be delivered soon. I ordered them on the 7th December 2013 The order no. is # 24584
These are what I ordered
5mm*216 Silver Buckycubes Magnetic Blocks Cubes Building Toys Metal Box Packed
216x5mm Gold Buckyballs Neocube Magnetic Balls Toys
Could you please look into this matter because I bought them for my grandaughter for Christmas and they still have not arrived.
Kind Regards
Mrs C Carpenter
Replied by administrator At Jan 12th, 2014 20:10
Hello,Thank you for patiently waiting. Your parcel have been shipped with tracking number RB963174081CN. If you not get it in 40 days we will make full money back to you. Thank you very much.
