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Post by Pablo At Jun 29th, 2014 15:40
Hey i ordered some cubes and balls last Thursday am I supposed to recieve an email with my tracking number?
Replied by liz At Jul 1st, 2014 05:43
hello!
Dear ,I found your order was not paid ,Pls make a pay .Thank you so much !
Replied by liz At Jul 1st, 2014 05:44
hello!
Dear ,I found your order was not paid ,Pls make a pay .Thank you so much !
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Post by Tanner At Jun 29th, 2014 14:25
I purchased the Buckyballs 10 days ago and gotten no feed back at where there at!!!
Replied by liz At Jul 1st, 2014 05:42
Hello!
Dear ,We have helped you shipped on 19th ,The tracking number is :LN363266229CN ,Pls check it .Thank you !
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Post by Pablo At Jun 27th, 2014 13:16
Hey I ordered some buckyballs yesterday, but I forgot to take a photo of the order number, how do I know what is my order number?
Replied by liz At Jul 1st, 2014 05:41
hello!
dear ,could you tell me your email address when you place an order and the phone number ,thank you !
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Post by Jose At Jun 17th, 2014 18:23
Why cant you use the China free shipping for México and have to pay 20 dollars? Dp: awesome site
Replied by administrator At Aug 4th, 2014 20:42
Hello, we are support free shipping to Mexico. 20 dollars more because it will upgrade to expedite shipping. Thanks :)
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Post by Blake At May 22nd, 2014 19:18
When will i get my Buckyballs? I got them this sunday.
Replied by liz At May 22nd, 2014 22:00
Hello!
Dear ,Could you tell me your order number ?We check it by your email ,But nothing get .Thank you so much !
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Post by jack kashif At May 15th, 2014 18:32
when someone comments the who replys in liz or adminnistor thats exactly same in other webstie liz and adminnistor answer and that should mean u own both websites then why do you have it in tin here and other website its in oringinal packing
Replied by liz At May 15th, 2014 22:37
Hello!
Glad to service for you .Because different packages represen different brand .It is different .So the price is different ,Thank you so much !
Replied by liz At May 16th, 2014 06:17
hello .Thank you .
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Post by Lisa At May 14th, 2014 18:34
I have tried to call the phone number. It is disconnected. I have sent two emails. I have left a private chat message. I never received email confirmation of my order. I called my credit card company and the card was charged even after being told the charge was invalid. I have demanded my order be cancelled and I expect that immediately.
Replied by liz At May 15th, 2014 00:00
Hello!
Glad to service for you .We have get your order ,And we will help you ship it in 24 hours ,Do not worry about that .If you do not believe ,You could give me a call ,or i will give you a call .The shipping time will be 7-15 days to US,Do not worry ,If you have any problems,Pls contact us at any time ,Thank you so much !
Best regards!
Alex!
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Post by Ruby At May 3rd, 2014 01:14
Hi, I was wondering if you ship to Canada and if you do, is it by UPS?
Also, how come you can sell your products much cheaper than other similar products like nanodots where the same materials are 4x more expensive?
Replied by liz At May 4th, 2014 22:52
Hello!
Glad to service for you .If you want to ship it ,You should add extra $7 upgrade to e-packet .duo to the different colour ,so the price is different ,Thank you so much !Of course ,If your number is rather lot ,We could help you ship it by e-packet ,Thank you so much !
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Post by Gord At Mar 28th, 2014 14:26
Greetings. Could you please confirm. what is your shipping method, shipping time and shipping cost to Canada? I am concerned by comments from customers who have not received their orders.
Also, are all of these the powerful rare-earth magnets? I am looking particularly at your Neocube 5 mm Buckyballs and 4 & 5 mm Buckycubes toys.
Thanks and regards.
Gord
Replied by liz At Mar 28th, 2014 23:09
Hello!We could help you ship it by E-packet ,and the shipping time will be 10-15 days ,When you have placed an prder,Pls let me know .Before The Customs is so strictly with the magnetic balls ,But it only for China-Post .Don't worry ,Dear friend,we will help you ship it by E-packet.Thank you !
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Post by Doug At Mar 25th, 2014 00:37
Placed a $100+ order for several sets of balls over a month ago and to date, have not received anything but excuses as to why the order has not arrived. Now even the communications have stopped. We will be filing complaints with the U.S. attorneys office re: this company. STAY AWAY!!
Replied by liz At Mar 26th, 2014 21:42
Hello!
Now the parcel information online :2014-03-24 00:00, Depart USPS Sort Facility, GRAND RAPIDS, MI 49512 ,Pls check it .You will get it in 2 days ,If you really do not want it ,pls refuse,After we confirmed that we will give you a full refund and ship you the one 6mm buckyball freely to you .Thank you so much !
